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Important Information

Visit our FAQ page to find out what to expect during your experience and for answers to frequently asked questions.

Online Box Office

Tickets are only available online, and there is no box office on site. Please purchase your tickets in advance to secure your spot for each event.

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More Overnight Stay Options
Family on balcony overlook atrium with Christmas tree in lights at Gaylord Palms
Main Atrium View Room - Guaranteed High Floor

SHOP OUR CYBER SALE! BOOK BY 11/28

Save up to 30%* on overnight stays, room packages, and ICE! tickets. Don’t miss out on these limited-time offers! Unwrap sensational savings by buying your ICE! tickets or booking your overnight stay today. Limited inventory is available. Terms and conditions apply.
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Christmas at Gaylord Palms

Nov. 18, 2022 –Jan. 1, 2023
There is no better way to celebrate the holidays than gathering your family for Christmas at Gaylord Palms Resort & Convention Center in Kissimmee.

ICE! returns this holiday season. Step into a wonderland carved by expert artisans out of two million pounds of colorful ice. You'll see the story of Dr. Seuss’ How the Grinch Stole Christmas!™ in larger-than-life sculptures and even plunge down slides made entirely of ice in this Gaylord Hotels original experience.
Holiday decor
ICE! featuring Dr. Seuss’ How the Grinch Stole Christmas!™ View More
Snow Factory tube slide
Ride tubes down a thrilling plummet slide at Snow Factory. Learn More
Kids throwing snowballs at Snow Factory at Gaylord Palms
Build and toss real snowballs to boost the power of the snowmaking machines. Learn More
Kids throwing snowballs at Snow Factory at Gaylord Palms
Build and toss real snowballs to boost the power of the snowmaking machines. Learn More
Family on room balcony overlooking atrium decorating in holiday lights with large Christmas Tree
Discover acres of magnificent decorations, our impressive 60-foot Christmas tree, and more! View Holiday Rooms
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Make The Most Of Your Christmas

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“Christmastime at Gaylord Palms is magical for ALL ages”

– Connie W.