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Important Information

Visit our FAQ page to find out what to expect during your experience and for answers to frequently asked questions. 

Online Box Office

Tickets are only available online, and there is no box office on site. Please purchase your tickets in advance to secure your spot for each event.

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Gaylord Palms ICE! tunnel

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Merry Deal Days Extravaganza (Sale Ends Nov. 17)

Have yourself a merry little deal-mas! Save up to 20% off ICE! packages, tickets, & room nights at Gaylord Palms to spend the holidays at our Christmas-infused resort. Book these deals by Sunday, November 17!
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Christmas at Gaylord Palms

November 15, 2024 – January 4, 2025
This holiday season, join us for ICE! featuring Elf™! Book an ICE! package to experience the Christmas season come to life like never before. Step inside a holiday showplace like no other as you wind your way through the larger-than-life sculptures, zoom down thrilling frozen slides, and traverse awe-inspiring tunnels. Escape to Gaylord Palms to enjoy the splendor of the holiday season. Presented by PEPSI®.
Holiday decor Holiday decor
The Ultimate Christmas Destination in Orlando
ICE! Featuring Elf™
Snow Factory tube slide
Ride tubes down a thrilling plummet slide at Snow Factory.
Kids throwing snowballs at Snow Factory at Gaylord Palms
Build and toss real snowballs to boost the power of the snowmaking machines.
Kids throwing snowballs at Snow Factory at Gaylord Palms
Build and toss real snowballs to boost the power of the snowmaking machines.
Family on room balcony overlooking atrium decorating in holiday lights with large Christmas Tree
Discover acres of magnificent decorations, our impressive 60-foot Christmas tree, and more!
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Deals & Offers

Make The Most Of Your Christmas

Aerial view of Gaylord Palms atrium decorated in holiday lights with atrium Christmas Tree
Grinch ICE! at Gaylord Palms
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“Christmastime at Gaylord Palms is magical for ALL ages”

– Connie W.

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