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Family on balcony overlook atrium with Christmas tree in lights at Gaylord Palms
Gaylord Palms Florida Exterior View

What To Expect - FAQs

What is Extra Cool Hour, and can I purchase it? 

Extra Cool Hour is an exclusive benefit for overnight guests at Gaylord Palms Resort and is a complimentary perk included with your room reservation. Extra Cool Hour provides early entry into attractions in the Alpine Village, which include ICE!, Snow Flow Mountain, Gingerbread Decorating Corner, Snowball Build & Blast, Elf Training Academy, and our Market Square Christmas shop one hour before they are open to day guests. Attraction tickets are still required and must be purchased separately and in advance. The Extra Cool Hour benefit is not for sale.

 

Overnight guests may click here to secure your Extra Cool Hour exclusive benefit to the above attractions. Please note, you will need to use the code provided in your pre-arrival email when checking out.  

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