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Important Information

Visit our FAQ page to find out what to expect during your experience and for answers to frequently asked questions. 

Online Box Office

Tickets are only available online, and there is no box office on site. Please purchase your tickets in advance to secure your spot for each event.

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Gaylord Palms ICE! tunnel

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Stay Tuned for the 2025 Christmas Season Lineup!

ICE! featuring Elf™ and all our other festive activities have officially closed for the 2024 season. Sign up for our emails and be the first to discover the exciting new ICE! theme and activities lineup for the 2025 holidays. We look forward to welcoming you back!
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Christmas at Gaylord Palms

November 15, 2024 – January 4, 2025
Please note that the activities, images, and events listed on this page reflect the 2024 Christmas lineup.

Experience So Much Christmas with dazzling displays, tempting treats, holiday shows, and festive activities. ICE! features beloved scenes from Elf™ brought to life through colorful, colossal ice sculptures.

Whether you’re staying overnight or visiting for the day, it’s the ultimate way to create lasting holiday memories together!

ICE! is presented by PEPSI®.
Holiday decor Holiday decor
The Ultimate Christmas Destination in Orlando
See Elf™ come to life in ice sculptures and discover why the magic of ICE! has been featured by Forbes, Conde Nast, CNN, & more.
Snow Factory tube slide
Soar down our 6-lane ice slides at Snow Flow Mountain!
Kids throwing snowballs at Snow Factory at Gaylord Palms
All your favorite holiday activities – from gingerbread decorating to photos with Santa.
Kids throwing snowballs at Snow Factory at Gaylord Palms
All your favorite holiday activities – from gingerbread decorating to photos with Santa.
Family on room balcony overlooking atrium decorating in holiday lights with large Christmas Tree
Discover acres of magnificent decorations, our impressive 60-foot Christmas tree, and more!
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Make The Most Of Your Christmas

Aerial view of Gaylord Palms atrium decorated in holiday lights with atrium Christmas Tree
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“Christmastime at Gaylord Palms is magical for ALL ages”

– Connie W.

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