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Important Information

Visit our FAQ page to find out what to expect during your experience and for answers to frequently asked questions. 

Online Box Office

Tickets are only available online, and there is no box office on site. Please purchase your tickets in advance to secure your spot for each event.

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More Overnight Stay Options
Family on balcony overlook atrium with Christmas tree in lights at Gaylord Palms

ICE! Returns This Season at Gaylord Palms

Discover ICE!, a dazzling display of larger-than-life sculptures, thrilling ice slides, and awe-inspiring tunnels. You’ll find more to love this holiday season with a getaway to Gaylord Palms. ICE! is presented by Pepsi.
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CHRISTMAS AT GAYLORD PALMS

November 17, 2023 – January 3, 2024

There's no better way to celebrate the holidays than by gathering your family for Christmas at Gaylord Palms Resort & Convention Center in Kissimmee, Florida.

Step inside a holiday showplace like no other as you wind your way through the larger-than-life sculptures of ICE! featuring “A Charlie Brown Christmas," zoom down thrilling frozen slides, and traverse awe-inspiring tunnels. Escape to Gaylord Palms to enjoy the splendor of the holiday season. Presented by Pepsi.

Holiday decor
ICE! featuring “A Charlie Brown Christmas" View More
Snow Factory tube slide
Ride tubes down a thrilling plummet slide at Snow Factory. Learn More
Kids throwing snowballs at Snow Factory at Gaylord Palms
Build and toss real snowballs to boost the power of the snowmaking machines. Learn More
Kids throwing snowballs at Snow Factory at Gaylord Palms
Build and toss real snowballs to boost the power of the snowmaking machines. Learn More
Family on room balcony overlooking atrium decorating in holiday lights with large Christmas Tree
Discover acres of magnificent decorations, our impressive 60-foot Christmas tree, and more! View Holiday Rooms
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“Christmastime at Gaylord Palms is magical for ALL ages”

– Connie W.