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Family on balcony overlook atrium with Christmas tree in lights at Gaylord Palms
Gaylord Palms Florida Exterior View

What To Expect - FAQs

Where can I buy my tickets?
Advance purchase of tickets online is required. In order to encourage contactless service, there are no physical, printed tickets and no box office on-site at the resort. All tickets are electronic and can be purchased online or over the phone. Once purchased, your e-ticket will be emailed to you. You can simply show your ticket on the phone to the attendant to be scanned prior to entering the attraction.